[DebF_EONNext]

UPDATE: This offer has now ended! We'd love to know if anyone here signed up for this and hear all about your journey!

Keep in the loop! We often have exclusive offers just for our Community members!

As more of us look to improve our energy efficiency air source heat pumps are becoming a more popular solution for many households and we've got an exclusive offer for the community to get you pumped 💪 To help our community switch we've been offering an exclusive £700 discount to help with the cost.

This offer ended on 5th July 2026 but if you were looking to have a heat pump there are some great threads linked to this post.
You can read @P962c experience with heat pumps in this thread 👉Living with an Air Source Heat Pump 2 years on and you might find these threads useful:

👉 Heat Pumps in a Nutshell
👉 Air source heat pumps in winter: Busting the myth

What is the Boiler Upgrade Scheme?

The Boiler Upgrade Scheme is a government initiative in England and Wales that helps eligible homeowners reduce the upfront costs of installing low carbon heating systems. This government scheme could provide you with up to £7,500 towards the cost of installing an air source heat pump with E.ON Next and the best of it is we will check your eligibility for the scheme and support you through every step of the way!

You can read all the terms and conditions on our website: View our T&C's

[geoffers]

@meldrewreborn - unless the contract/payment was through Eon, I think you are correct

Identify the Contracting Party: If your primary contract and invoices are directly with the subcontractor, the energy supplier is viewed only as a referrer. In this scenario, the subcontractor is solely responsible for the installation

[Indyk_EONNext]

Thank you for sharing @DebF_EONNext 😊

Air source heat pumps really do offer advantages, the most effective being their positive environmental impact. Since these systems move existing heat rather than generating it by burning fuel, they serve as the most efficient method for reducing your home's carbon footprint and it's great to read @P962c journey EON Next Living with an Air Source Heat Pump - 2 years on

Looking forward to reading further members journeys with air source heat pumps! 😊 Don't forget to use the discount code COMMUNITY700 to get your exclusive! discount!

[meldrewreborn]

@DebF_EONNext

I looked at this to see whether there were any contractual terms relevant the the situation that pertain to the GivEnergy Administration, where customers have been left hanging. So I followed your link to the terms and conditions and couldn't see anything relevant. I only skimmed them all but what is Eon Next's responsibility to the customer if things go sour? Can you point me (and others!) to the relevant section please?

[DebF_EONNext]

@meldrewreborn I have asked for some confirmation on what the buyer protections are, I may not get a reply straight away but as soon as I hear back I will let you know!

[meldrewreborn]

@DebF_EONNext

Thank you. I'm expecting something along the lines of "your contract is direct with the installer".