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Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • A great big E.ON Next community welcome!
    Heyhey Community! I hope everyone is doing ok? The weather has certainly taken a turn here today we had rain all through the night too, the... see more
  • (PLANNED)

    SPAYG planned maintainance 25/05/2025
    Morning Community! Just to make you all aware there's some maintenance on Smart Pay As You Go: Sunday 25 May 2025 7am - 9am This means that... see more
  • Billing date....
    I may be being naive, but why does this matter? Looking back I see most statements have been the 29th or 1st of month with the odd mid-month one.... see more
  • Billing date....
    As I understand it, DCC is a conduit between the meter and other parties. DCC does not hold data. Meters send consumption data routinely via DCC, but... see more
  • Billing date....
    @geoffers I was billed for the period of 3rd of may to 22nd of may for electric only, no gas bill just electric. When I 1st joined I asked to be... see more
  • A great big E.ON Next community welcome!
    Good afternoon community 👋 Great big warm welcome to our newest members @Alphagem @SPET @PaulAllaway it's lovely to virtually meet you all! Please... see more
  • Leaving Next Drive Smart V2
    In mid-April I switched from Next Drive Fixed V5 to Next Drive Smart V2 but have now switched again, to Next Drive Fixed V7. It's possible someone... see more
  • Billing date....
    @BruceM - Is there possibly a bit of confusion between the terms "billing date" and "statement date" (the date the usage totals have been... see more
  • Ofgem energy price cap 1 July 2025: Will this affect my E.ON Next bills?
    Good morning E.ON Next Community 👋 This morning Ofgem made their latest price cap announcement and it's good news! Read on to find out everything... see more
  • Unable to have a smart meter?
    @rwh202 it's a signalling issue on our side with the system not the meter itself. As I said ordinarily this wouldn't be an issue but we are having... see more
  • Unable to have a smart meter?
    @DebF_EONNext In the light of the comments here it appears I do have a single phase meter, and that the certificate is has expired. Are you able... see more
  • Billing date....
    My billing date is indeed 1st of month as I specifically requested that. It took 2 attempts to get it right though! after my own freezer saga I... see more
  • Billing date....
    Some suppliers seem to mess around with irregular billing calculation dates and/or payment dd day, making it more difficult to keep on top of whether... see more
  • New Tariff and Next Smart Drive
    If it works like intelligent octopus, then yes, it will start to charge immediately - but the idea is that eon will then detect it’s plugged in,... see more
  • New Tariff and Next Smart Drive
    @crazyfj - Sorry: I'm only using guesswork with this, but for your current charge scheduling is it the Nissan app you mention which tells the car... see more
  • New Tariff and Next Smart Drive
    Sorry my bad English. Yes you are correct. The problem though Eon ask get you enter your Nissian Connect details when setting up the Eon next app. ... see more
  • Unable to have a smart meter?
    @DebF_EONNext A normal meter has 4 cables, live and neutral in, and live and neutral out. An economy 7 type meter might have an additional live... see more
  • New Tariff and Next Smart Drive
    I don't think they are asking you to "turn off" the car charger - from what I understand is you have to remove any scheduling you may already have... see more
  • Unable to have a smart meter?
    3-phase 5 TERMINAL meters might have a signalling issue. 5 DIALS has nothing to do with it. ​​​​​​​Moreover, as others have stated, this is a... see more
  • New Tariff and Next Smart Drive
    Thanks. The problem is the car app doesn't have an off button. Eon want you to use the app they have built. Eon ask you to turn of the car charger in... see more
  • Unable to have a smart meter?
    @DebF_EONNext - I think you are wrong here : there are only 3 wires coming into the meter board on the left of the picture The live enters the... see more
  • Unable to have a smart meter?
    @DebF_EONNext Thank you for coming into this discussion. As there is evidence only a single phase is being used (one fuse) and the meter appears not... see more
  • Unable to have a smart meter?
    @POIuy354 thank you again for this info. I took some further pictures. Pic 1 is the transformer where my supply branches from the main overhead... see more
  • Unable to have a smart meter?
    Hey @SPET welcome to the community and thanks for taking the time to post 🤗 I think there may have been a bit of a miscommunication here on our... see more
  • Billing date....
    Just why is impossible to get billed on the 1st or thereabouts of the month. Despite repeated assurances that I will (probably said just to appease... see more
  • Unable to have a smart meter?
    Still bear in mind the caveat that I'm not an expert. An overhead supply on poles will have 3 wires if it is 3-phase and, where there is a... see more