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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Heyhey Community! I hope everyone is doing ok? The weather has certainly taken a turn here today we had rain all through the night too, the... see more
- 18 Minutes Ago
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Morning Community! Just to make you all aware there's some maintenance on Smart Pay As You Go: Sunday 25 May 2025 7am - 9am This means that... see more
- 3 Hours Ago
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I may be being naive, but why does this matter? Looking back I see most statements have been the 29th or 1st of month with the odd mid-month one.... see more
- 3 Hours Ago
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As I understand it, DCC is a conduit between the meter and other parties. DCC does not hold data. Meters send consumption data routinely via DCC, but... see more
- 12 Hours Ago
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@geoffers I was billed for the period of 3rd of may to 22nd of may for electric only, no gas bill just electric. When I 1st joined I asked to be... see more
- 21 Hours Ago
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Good afternoon community 👋 Great big warm welcome to our newest members @Alphagem @SPET @PaulAllaway it's lovely to virtually meet you all! Please... see more
- 1 Day Ago
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In mid-April I switched from Next Drive Fixed V5 to Next Drive Smart V2 but have now switched again, to Next Drive Fixed V7. It's possible someone... see more
- 1 Day Ago
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@BruceM - Is there possibly a bit of confusion between the terms "billing date" and "statement date" (the date the usage totals have been... see more
- 1 Day Ago
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Good morning E.ON Next Community 👋 This morning Ofgem made their latest price cap announcement and it's good news! Read on to find out everything... see more
- 1 Day Ago
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@rwh202 it's a signalling issue on our side with the system not the meter itself. As I said ordinarily this wouldn't be an issue but we are having... see more
- 1 Day Ago
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@DebF_EONNext In the light of the comments here it appears I do have a single phase meter, and that the certificate is has expired. Are you able... see more
- 1 Day Ago
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My billing date is indeed 1st of month as I specifically requested that. It took 2 attempts to get it right though! after my own freezer saga I... see more
- 1 Day Ago
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Some suppliers seem to mess around with irregular billing calculation dates and/or payment dd day, making it more difficult to keep on top of whether... see more
- 1 Day Ago
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If it works like intelligent octopus, then yes, it will start to charge immediately - but the idea is that eon will then detect it’s plugged in,... see more
- 1 Day Ago
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@crazyfj - Sorry: I'm only using guesswork with this, but for your current charge scheduling is it the Nissan app you mention which tells the car... see more
- 1 Day Ago
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Sorry my bad English. Yes you are correct. The problem though Eon ask get you enter your Nissian Connect details when setting up the Eon next app. ... see more
- 1 Day Ago
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@DebF_EONNext A normal meter has 4 cables, live and neutral in, and live and neutral out. An economy 7 type meter might have an additional live... see more
- 1 Day Ago
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I don't think they are asking you to "turn off" the car charger - from what I understand is you have to remove any scheduling you may already have... see more
- 1 Day Ago
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3-phase 5 TERMINAL meters might have a signalling issue. 5 DIALS has nothing to do with it. Moreover, as others have stated, this is a... see more
- 1 Day Ago
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Thanks. The problem is the car app doesn't have an off button. Eon want you to use the app they have built. Eon ask you to turn of the car charger in... see more
- 1 Day Ago
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@DebF_EONNext - I think you are wrong here : there are only 3 wires coming into the meter board on the left of the picture The live enters the... see more
- 1 Day Ago
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@DebF_EONNext Thank you for coming into this discussion. As there is evidence only a single phase is being used (one fuse) and the meter appears not... see more
- 1 Day Ago
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@POIuy354 thank you again for this info. I took some further pictures. Pic 1 is the transformer where my supply branches from the main overhead... see more
- 1 Day Ago
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Hey @SPET welcome to the community and thanks for taking the time to post 🤗 I think there may have been a bit of a miscommunication here on our... see more
- 1 Day Ago
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Just why is impossible to get billed on the 1st or thereabouts of the month. Despite repeated assurances that I will (probably said just to appease... see more
- 1 Day Ago
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Still bear in mind the caveat that I'm not an expert. An overhead supply on poles will have 3 wires if it is 3-phase and, where there is a... see more
- 1 Day Ago
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