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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@DebF_EONNext Hmmm considering your reply is from 2023, and I'm over £500 in credit, having come through the Winter with a £550 credit balance, I'd... see more
- 5 Hours Ago
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@Pete JH, @RobJM, @PhilTUK I'm not on E7 (I'm on Next Drive) but had this reply from one of the "Nexties" when I noticed they've set my meter's night... see more
- 5 Hours Ago
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Hello @geoffers Ah, I see now -apologies. Hopefully this is completely fixed now 😁 see more
- 8 Hours Ago
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my 2 rate smart meter changed over at 0043 GMT it was fixed and reliable so I never had an issue with it, but I did my own time switching. see more
- 10 Hours Ago
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most people will stick with midnight to 0700 however if your Tariff has 2R on it then it's in GMT and isn't midnight. Peolpe in this situation were... see more
- 14 Hours Ago
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Good morning everyone! It's a lovely warm day 🌞 Let's welcome our newest members @Marathoner77 @SuniBell @AdrianaPintican it's great to have... see more
- 15 Hours Ago
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I understand the RTS switch off may be absorbing installation resource, so I'm prepared to wait. The reason given was not explicit, the computer... see more
- 1 Day Ago
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@JerryFr over and above the normal installation issues, the switch off of the Radio Teleswitch midsummer, used by large numbers of two rate... see more
- 1 Day Ago
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The issue was that when you viewed the "Your tariff>>View tariff information" section of the app the Tariff Breakdown was only showing the daytime... see more
- 1 Day Ago
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Unfortunately it's not something Bright can provide - the meter returns the cumulative volume to the supplier for billing purposes where they apply... see more
- 1 Day Ago
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The renewal issue seems to be resolved (for me) with this morning's update V1.12.6696. The only problem now is this comes up on the home screen ... see more
- 1 Day Ago
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@retrotecchie the conversion is not accurate - we are billed on volume converted by more accurate factors, not the approximate kWh stored in the... see more
- 1 Day Ago
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Yes, I got an answer that I can't have a smart gas meter at this time, but the situation may change, I'll chase again in ~6 months. At that time if... see more
- 1 Day Ago
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Hello 👋 @alankh - This does seem to be an issue at the moment where customers are seeing the same message regardless of whether your renewal is due.... see more
- 1 Day Ago
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@JerryFr Hello 👋 Did you manage to take a look at @Poppy_EONNext message? I hope all it starting to be resolved for you 😁 see more
- 1 Day Ago
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@rjlincs Thank you for the update. I would recommend trying the first option and just pop the digits in. The system should be able to identify the 6... see more
- 1 Day Ago
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@geoffers i think that it’s about the holy grail of not using an extra power station at peak time, so it’s a very long term aspiration. But they... see more
- 1 Day Ago
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To what end? They sell it by the kWh. see more
- 1 Day Ago
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I like your stick & carrot anaolgies 👍 I guess it's all aimed to get folk educated that, in reality the supply of energy isn't an infinite... see more
- 1 Day Ago
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Yep, but I see the 4 to 7 as a stick, more than the the cheaper other times as a carrot. Psychologically, not sure I'd sign up for a stick... ... see more
- 1 Day Ago
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@DebF_EONNext Bright displays data and isn’t supplier dependent or supported. Therefore it doesn’t facilitate account access, it just displays... see more
- 1 Day Ago
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@rwh202 I guess it's more aimed at educating people to spread their usage to cheaper time periods, rather than giving them the chance to get bigger... see more
- 1 Day Ago
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Good Morning Community! We have some new members to welcome, big hello to: @jamesb79 @shah @stevewhitaker @annexe @kwansioh123 @Rjohnson92 @Jimmy8... see more
- 1 Day Ago
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I’m not sure who this tariff is aimed at? Would look like a great deal for heat pump users if we weren’t heading in to summer. Otherwise, the lack... see more
- 1 Day Ago
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Qualified with a proviso that if you want to make use of the tariff, you’ll need a way of scheduling the charge for the cheap hours - does the Volvo... see more
- 1 Day Ago
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@Gazzamit Yes see more
- 2 Days Ago
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Hi, I Own a Volvo Twin Engine that charges to full on a granny charger in a few hours (13A plug to type 2 socket). I really don't need a wall... see more
- 2 Days Ago
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@DebF_EONNext - If you hadn't spotted it, I posted this on another thread... see more
- 2 Days Ago
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@meldrewreborn this is interesting my suppliers app is pretty basic it's just really a shell you can add a meter reading, see your tariff and your... see more
- 2 Days Ago
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@geoffers thanks will give them a call 👍🏻 see more
- 2 Days Ago
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@ADO Yes - change at any time with no charge 👍 Also, if there's a better tariff for gas than drive V7 you can ask just to change the electricity... see more
- 2 Days Ago
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Hi can someone change from v6 to v7 as this tariff is better for me Thanks see more
- 2 Days Ago
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@Lee_EONNext I finally got it to work!!!!! YAY The "SHARE MY CAR LOCATION" was a setting in the Audi car in Privacy which was turned off as... see more
- 2 Days Ago
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Afternoon @stevewhitaker According to the Residential T&Cs: You can ask us to disconnect the energy temporarily, for instance while building work... see more
- 2 Days Ago
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I finally got it to work!!!!! The SHARE MY CAR LOCATION was a setting in the Audi in Privacy which was turned off as default which I have... see more
- 2 Days Ago
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Hey @Sheilawalker44 🙂 I appreciate it's been a while since this was raised. Were you able to get this sorted? 😁 It would be great if you could let... see more
- 2 Days Ago
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Good Afternoon @geoffers 🙂 Absolutely, the rates do vary depending on the region, thank you for sharing your quote! 😁 see more
- 2 Days Ago
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@Poppy_EONNext : it would be useful when launching new tariffs here to give a ball-park indication of the tariff rates (I guess it differs from... see more
- 2 Days Ago
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@geoffersAMAZING -- saved me so much grief..! THANK YOU...! see more
- 2 Days Ago
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Hello Everyone 👋 Our New Next Smart Saver is now Live! We've trialled it, we've tested it - now our brand new Time of Use tariff is ready for... see more
- 2 Days Ago
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My smart meter was installed by another energy provider and they could not fit an Isolator due to lack of space, My local Electrician is about to... see more
- 2 Days Ago
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Thank you for the quick response see more
- 2 Days Ago
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