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A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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You just need to look at your most recent statements (page 2) for what the EAU number is for your electricity as I suspect this is where Eon Next... see more
- 32 Minutes Ago
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@Lee_EONNext Hi, I whatsapped customer service and after talking to several agents I finally had my estimated bill reassessed. He could see 90% of... see more
- 1 Hour Ago
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@XL5 Hi If we had history say for the same period last here, the approach I would of took would be to use as close to that period in terms of... see more
- 1 Hour Ago
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It would be OK, if Eon estimates, were to be based on historical usage figures. And not something that is verging on arbitary ( Arbitary: Determined... see more
- 3 Hours Ago
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I strongly suspect that Eon Next will rely on the Estimated Annual Usage (EAU) figures for your property which may or may not work in your favour. ... see more
- 5 Hours Ago
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They have now stated that their back- billing team have looked at my case and decided that back-billing does not apply because I was not previously... see more
- 7 Hours Ago
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I will keep readers informed. My hope is that when it's done and dusted there might be some public record (this thread) that gives customers who have... see more
- 7 Hours Ago
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There are... and we don't know exactly what formula they will use. It could be argued that in the sixteen month period in question there were more... see more
- 8 Hours Ago
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Thing is, there are a few ways to figure this. But, if you take the view that what should be done is produce an average figure over the time span of... see more
- 9 Hours Ago
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My figure of 1500 is for 16 months usage from Dec 22 to Apr 24 so our estimates are in the same ball park. see more
- 9 Hours Ago
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Here are my thoughts on the data: The reading of 26/03/23 of 2398 is correct up to that date. Uncertainty after that date. (Actually wrong, see... see more
- 10 Hours Ago
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OK, I feel email is the best communication method in a case like this. So, I did some digging and found an email that I can use to contact EON. I... see more
- 11 Hours Ago
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@richard9900 Your consumption has been unknown from Dec 22 to Apr 24. From Dec 20 to Apr 22 you consumed about 1500 units by my reckoning. ... see more
- 1 Day Ago
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@richard9900 Hi, I'm glad to read you're getting an exchange, please keep us informed on how this goes. In terms of the bill after its resolved.... see more
- 1 Day Ago
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Hi. Let me post the entire smart meter readings. I do so in the hope that someone might be able to give me a heads up on how EON & myself ought to... see more
- 1 Day Ago
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@JohnS99 Great to hear John!! You can claim upto 4 times a year for your SEG now too, so no need to leave it a year if you don't want too. ... see more
- 1 Day Ago
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Hi. Thanks for that, it encouraged me to look for earlier data. I've now got the entire history of Smart readings starting at "1" which was recorded... see more
- 1 Day Ago
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@Lee_EONNext One week in and shiny new smart meter recording import/export - also confirmation from metering team that EON is 'drawing' data... see more
- 1 Day Ago
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