Smart meter display

Level 1

10-08-21

5328 views

Hi, wondering how to get a new smart meter display for an existing smart meter (gas and electric). We moved to a new house but no display was left there :-(

2 Replies

Best Answer

Community Team

DebF_EONNext

26-04-22

Best Answer

I know this is an old thread, I just wanted to pop an update, we are currently unable to send out replacement IHD's unless the meter is still within the warranty period (12 months) 😊

Deb 🌻

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Level 78

theunknowntech

11-08-21

Howdy!

It sounds like the previous householder probably ran off with the IHD. Not really a good idea since it won't work with any other meters anyway. If you know who they are, you might want to reach out to them and ask for the IHD to be returned. Otherwise, you should be able to get a new one sent out in the post for free. Please ask customer service to send one out and it should arrive after a few days. You'll need to pair it up once it arrives, but the instructions should be in the box.

Just another guy passing by... The unknown tech way...
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