Hi John, sorry you've not been able to get the help you need. If you want to send me a private message on here with your account details and i'll have a look for you. Hat
I sent Hat Wildeman a PM last Thursday with my account details but heard nothing back.
I sent her a follow up PM this morning but got the message: "Hatwildeman has exceeded their stored private messages quota and cannot accept further messages until they clear some space."
Hi John, looks like you're still waiting for an answer on this. Have you managed to get into your online account or still need some help. It doesn't matter if you had an online account with npower or not. Let me know. Hat
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