We have some exciting news to share to give our customers at EON next some extra support.
We're thrilled to announce an exciting initiative that is all about taking care of our customers 😊
TellJo!
What is TellJo All About? 🤔
TellJo is a well-being bespoke questionnaire that we're offering to all our customers and based on their responses, TellJo will provided personalised guidance and support to enhance their well-being.
Why are we doing this?
At EON Next we're dedicated to delivering the best customer service experience. We want to keep a close eye on how our customers are doing and offer them the support that they need.
TellJo is our way of ensuring we provide the best assistance, updating our services and giving our customers access to valuable resources
Who's involved?
We're starting with a select group of customers that are on the PSR - Priority Service Register. If you need to know more about how to get on the register we have some great information here EON Next priority service register we aim to open this up to more customers in the near future.
When Does It Begin?
We started on 31 October and 100 TellJo sruveys were sent out. We're now ramping up the volume.
How Does It Work?
If you're eligible you'll be sent a link to complete the TellJo survey by email or text.
It's super exciting to be able to help our customers more in whatever way we can. Get ready to witness the positive changes that TellJo can bring to our customers' lives.
Last edited by Han_EONNext; 11-12-23 at 13:58.
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