Can I get a new cable for my IHD? The wire is frayed and no longer connects.
New Cable?
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Best Answer
Level 9104-04-23Best Answer@Ribbleman
If your IHD is over 12 months old then the chance of any kind of replacement from the supplier is virtually nil.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 105-04-23@JoeSoap
Thank you for your reply. As the company promoted smart meters to save money, I begrudge having to pay to replace the unit. Seems I've no choice. -
Level 9105-04-23@Ribbleman
I understand where you're coming from. I tried an internet search for a power lead for my Chameleon IHD and did come up with some eBay options at £13.99 but they're used items and I would be suspicious. There is some helpful advice from @theunknowntech in this thread here and also a page about replacement Chameleon IHDs here that you may find of some help. -
Level 105-04-23I've just ordered a new IHD, cost of £50 plus postage, a few minutes before you replied. I should rejoice as EON gave me a £5 discount code as they recommend that particular company!
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Community Team15-05-23Hey @Ribbleman 😋
Hannah here 👋 I am so so sorry we are just responding to this! How are ya'?
Did you manage to get your new IHD working okay? 🙂🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈 -
Level 530-05-23I realise I am late to the party on this, but...
Isn't it just a USB lead?
Might be mini or a micro, but surely you have a spare phone power supply (they aren't chargers - that bit is in the phone). -
Level 7631-05-23
Care is required as not all phone/device power units are the same. Particularly in output amperage. USB cables vary in their wiring too. -
Community Team01-06-23Thanks @WizzyWigg for mentioning that - sometimes the fuses can blow if the amperage is exceeded ⚡.
If there is nothing wrong with the IHD and all you need is a replacement cable; we do now have the ability to replace cables for you if your IHD is still in warranty 😊.
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