Hi there, I've been expecting this months energy vouchers in the post but as of yet still have not yet received them, have they been sent out at all yet? Usually have them by the 11th of the month and think this is the last ones we get.
Was told to wait until the 17th if i still hadn't received them before contacting my energy supplier.
This has been a real ongoing issue. Sadly, as a customer to customer forum, not much can be done here. ‘Contacting your energy supplier’ would mean contacting Customer Service in this instance.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
Several folk in my village who get top up vouchers received theirs in the post this morning. Two EDF customers and an Octopus customer haven't had theirs yet. But they are coming through now.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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