[EmRobinson1460]

Has anyone else had their January HM Government Discount Energy Support reversed? Paid in on the 5th January and reversed on the 19th January - putting us from being in credit to being in debit.

I contacted EON Next through WhatsApp and they confirmed that this was a glitch, that there was a backlog of people this has happened to, and the money will hopefully be repaid within 6 weeks. Further to this, I also haven't received Februarys support payment. EON Next now owe us roughly £134.

Considering the HM Government Discount Energy Support payments are meant to take the stress off energy bills during a cost of living crisis, EON Next have made sure that this has had the complete opposite effect for us.

[gbhxu]

I think that Februarys payment will be paid on or after Monday 6th

[EmRobinson1460]

@gbhxu Thank you for that. I'll see if the payment is in my account on Monday/Tuesday next week. Still doesn't excuse them reversing my earlier payment

[retrotecchie]

@EmRobinson1460 @gbhxu

Mine is showing up on my account today, credited 01 Feb 👍

[gbhxu]

My £67 went in sometime within the last 9hours.

It's supposed to be AFP on Monday

[retrotecchie]

Originally Posted by gbhxu

My £67 went in sometime within the last 9hours.

It's supposed to be AFP on Monday

from Monday. Allegedly.

[Mailman]

My payment appeared as a credit to my account sometime in the last 12 hours. It will reduce the DD that will be taken on 17th February by the corresponding amount - a normal month for me.

[Tommysgirl]

@retrotecchie

Yep mine has been credited within the last 12 hours too.😀. Only one more to go now on 1st March, so the Mars bars will be rationed after then.🍫

[retrotecchie]

@Tommysgirl

Yup. Times are gonna be tight. That said, my water rates are paid for the next year thanks to a compensation payment from Welsh Water, so my £13 a month I was paying them can go some way towards the leccy. Swings and roundabouts...I doubt I'll actually end up with cash left over 😜