Just checked my account this morning to discover my £67 government payment has been taken back out of my account. Anyone know why this may be?
Govt payment been taken back
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Level 9225-01-23@koyunbaba
Check your bank. In some instances, rather than the money being applied to your energy account, if you are in credit or your payments have covered the bill, the money is credited to your bank account instead. Have a look to see if this is the case.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Level 625-01-23@retrotecchie Thank you for the info. I've checked my account, and it's not in yet, but they only triggered the refund yesterday so it may be another couple of days before it lands. 👍 -
Level 9225-01-23@koyunbaba
I can't guarantee that is what's happened, but it's the most likely scenario. It has happened to a fair few people.
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01-02-23@koyunbaba Have you had an update on this matter?
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