@meldrewreborn 100% agree that should not have happened you should still be able to view all your bills online that policy has not changed so not sure what could have gone wrong 🤔 but it is something that we still do.
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
I still have access to my EDF account from just over a year ago. Not that I particularly need the historical data as I already have it transcribed into my spreadsheets. I no longer have any access to my Igloo data, obviously, but again I made sure I'd downloaded everything and transcribed the data so nothing got lost.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
I'm one of those people that don't trust 'the cloud' at the best of times so always make sure I have local copies of everything. When Igloo went belly up, I not only downloaded everything while I still could, but even downloaded full Web pages of all my account details, payments and transactions just in case. As it turned out, E.On Next got the numbers spot on when they SoLR'd me across so I didn't have to contest anything, but the info was to hand just in case.
Just logged on to EDF just now and it's all still accessible for me.
Update - My meters were changed without fuss in May by my new supplier, very refreshing! I'm now on a great tariff which fits in with my solar generation a treat and very happy with the way things have gone since changing. Thank you to everyone who helped on here.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
