I have an error on my meter and can’t use my card
Error message
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Level 9217-12-22What is the error you are seeing? Is your meter displaying a message, or an error code like D4, D2 or something like that?
Last edited by retrotecchie; 17-12-22 at 15:31.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Level 9217-12-22@Sarahrey ok, most meters show a bit more information than that. Does your meter have a brand or model number on it?
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Level 517-12-22Probably but don’t know where to find it. Eon said it was the card that was at fault -
Level 9117-12-22
And their solution was what?Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 9217-12-22@Sarahrey
Your meter is stuffed and will need an engineer callout. You can either call 0808 501 5088, or you can email us or get in touch on our social media channels. Phones are a bit overloaded at the moment so I'd be inclined to try an email to hi@eonnext.com with all your details and 'Emergency - Gas meter off supply' in the subject. -
Level 518-12-22@retrotecchie. I have been waiting in all day for someone to come
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