The battery is flat. You need a replacement gas meter. You won't get cut off, but until it is replaced you will only be able to use estimated readings. This is not an 'emergency' situation, fortunately, so I suggest sending an email to hi@eonnext.com with this picture and all your account details in the body of the email and 'Smart Meter Fault' in the subject. Hopefully, this will summon help. May take a couple of days to respond as they are snowed under right now, but someone should get back to you.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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