After the update of my meters and switch over to Eon Next my smart monitor no longer works, I contacted Eon next about it and was told as it was considered a "free gift" they will not replace free of charge I have to buy a new one for £49.99, which seems unfair as it was their fault due to update and change over that it no longer works, they said I can download a free app to my phone but that does not show the balance left on my meters, and since the website balance only update's at midnight everyday (sometimes not always), I cannot see a live balance unless I actually look on my meters which is not always convenient as the meters are outside my property. In my opinion this is a poor show by Eon next and things need to change.
Which supplier were you with prior to switching to E.On Next?
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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