[Jasothomso]

(1) I signed up to eonnext when I took over the bills at the bedsit I’m now living in. When I signed up i wanted a prepayment meter as that’s what I’m used to and able to manage, eon now saying I can’t have a prepayment meter, surely they can’t just cancel what signed up for

[JoeSoap]

@Jasothomso
Are you saying you’ve agreed a prepayment contract with Eon Next but you don’t have a prepayment meter?

[Jasothomso]

Yeah When I signed up I specifically asked for prepayment but come a month later when a bill comes thru they tell me they havnt got any so put me on a monthly bill

[EmmaN_EONNext]

Hey @Jasothomso 👋

Did you manage to contact one of our Energy Specialists about this? I can see this was posted some time ago, has it now been resolved?

We'd love to hear your feedback, this could also help someone else that may have a similar issue.