I suggest an email to hi@eonnext.com with all your account details and 'PAYG missing voucher' in the subject Apparently, they are answering emails in a more timely fashion now.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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The full Community Values can be viewed here
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