I have just done a check on my IHD and the TARIFF used seems to be way below the TARIFF on my recent bill. Surely the point of having a smart meter is so you can budget, not be stung with a bill higher than what you were expecting.
incorrect tariff ?
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Level 126-11-22@mrsb69 I think I have worked it out now and the bill does not seem too far off. Still sure the tariff is slightly wrong tho -
Level 9126-11-22if one rate is 5% higher it’s VAT being included. We’ve seen that before!Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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Level 9126-11-22@mrsb69
The tariffs showing on my IHD match the ones showing in my on-line account... but only since I requested a tariff update. If you send an email to hi@eonnext.com with your name, address and account details and ask for a tariff update to your IHD then it should be done within a couple of weeks.
As @meldrewreborn says though, on your bill it will show the rates before VAT and also before the EPG is applied. The EPG then shows as a reduction on the next line. Hope that all makes sense.Last edited by JoeSoap; 26-11-22 at 11:26.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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