[JoeSoap]

I’m not sure who decides what a Best Answer is but sometimes when a post is chosen it confuses the logical process of a thread.

Case in point… In the post linked below, retrotecchie answered a question that was posed well into the thread. It was chosen as Best Answer and immediately disappeared to join the other two Best Answers at the top of the thread. To anyone reading the opening post and then reading the Best Answer it can look illogical. See..
https://community.eonnext.com/threads/5900-One-step-to-far-now?p=22984&viewfull=1#post22984

Here’s a classic where there are six Best Answers to the opening post that are all out of sequence…
https://community.eonnext.com/threads/2154-IHD-s?p=3339&viewfull=1#post3339

Wouldn’t it be best to have just one Best Answer to the opening post (that ends up immediately underneath it) so that anyone reading a thread from the start can make sense of it.

Any answers to questions further in the thread could be validated by thumbs up from staff members and left where they are. The thread would flow in a logical fashion and make more sense.

What do you think?

[retrotecchie]

@JoeSoap

I did wonder where it went...

I have marbles like that too!

[JoeSoap]

Here’s another Best Answer…
https://community.eonnext.com/thread...ll=1#post22727
…that is a response to the post that comes next.

It’s like the Two Ronnie mastermind sketch where his specialist subject is answering the question that comes after the one he was just asked 😂

[JoeSoap]

… and finally… have a look at this opening post…
https://community.eonnext.com/thread...ll=1#post17112
…and look at the Best Answer immediately below it.

I shall rest my case now 😁

[Anasa_EONNext]

@JoeSoap Thanks for picking this up,🤔 from my understanding if someone thinks they have received a good answer they can mark it as best answer...these best answers have appeared in very random places... I'll let the team know its something to keep our eyes on! as we certainly don't want random best answers confusing our members! Some of those best answers though have been marked that way because you've provided some valid information that is correct and verified so if we find any answers that have been spot on for the customer and could help others we'll mark it as best answer - the last one was very random though... but I do see what you mean it can look a bit illogical.. something to take the drawing board I think.. 😊

[JoeSoap]

@Anasa_EONNext

I can’t see how to mark either your answer or @retrotecchie’s as a Best Answer in this thread though.

Edit… I now see that I can do that if I post a question in the Help section. Nevertheless… I stand by my main observations.

[JoeSoap]

Also, once there is a best answer, if an even better answer is found then it should replace the previous best answer and not be added to all the other best answers sitting under the opening post.

Ok.. I’ll button it now 🤐

[retrotecchie]

@JoeSoap

As this is a different section (Have Your Say) perhaps there isn't a 'Best Answer' option in here?

[retrotecchie]

@JoeSoap

I did notice that although my answer got a 'Best Answer' and got bumped to the beginning of the thread, my original entry is still showing in correct sequence in 'Latest Activity'.

As I usually look in there for action, rather than specifically following certain posts, I hadn't originally noticed the movement.

[retrotecchie]

Originally Posted by JoeSoap

@Anasa_EONNext

I can’t see how to mark either your answer or @retrotecchie’s as a Best Answer in this thread though 🤔

Quite possibly that is just as well, otherwise we'd be in a right two and eight 😉