I have bought an upto date ihd for my smart meter do I have to inform you or do I just switch devices
Ihd
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Level 9113-10-22@Patricia789
It may be worth reading this first. Just in case you have bought one from Amazon or ebay or something.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 713-10-22@JoeSoap I ordered it through a link on eon next so hope that’s ok -
Level 713-10-22@Patricia789 if it is correct ihd will I have to contact eon next or do I just swap the ihd over
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Level 7813-10-22If it's an ivie Bud you bought direct from Chameleon, simply follow the included instructions to set it up. You don't need to disable or remove the existing device unless you've already got four active.Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
Community Team25-01-23@Patricia789 how did you get on with this in the end? I realise this is an old thread however there is some great advice on here, great teamwork @JoeSoap & @theunknowntech!"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
OUT OF OFFICE UNTIL 01/05/24 🏖
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Level 725-01-23I have it working and it’s accurate only thing is I can’t get it to tell me my meter numbers but it doesn’t seem to matter. I was told it had to be done your end but nobody at eon end seem to know how it was done
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Level 9225-01-23@Patricia789
If you have a look at your online account, your meter numbers should be shown on there. Look in meter read history, and your numbers are in there.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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