In June , after contacting Eon Next, they paid me by cheque, as my payment details hadn’t come across from Eon. I was assured the next payment would arrive directly and after giving my meter reading mid September, I contacted Eon next to confirm they hadn’t correct bank details for the payment. It still hasn’t arrived and I am awaiting a what’s app response, which is already 2days old. Anyone else having the same problems?
Anyone been paid their September FIT payment yet
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Best Answer
Level 9106-10-22Best Answer@Carolyn
Due to being currently overwhelmed as a result of all the changes on 1st October, customer service are taking in the region of 5 days to respond to messages. You may well have a few more days to wait yet I'm afraid.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 125-10-22@Carolyn Hi Carolyn, I had the same issue, they kept sending checks 3 in total and each time I go to the bank they bounce. I never go to the bank so this was frustrating. Finally I complained and asked for compensation to cover my fares to the bank plus my time........wala just like magic the 4th cheque came and this time it didn't bounce, I'm still waiting for my compensation, probably pigs will fly before I get it !!!!! The last payment went through to my bank direct same as the good old days of E.ON (without the next)
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