No reading being sent

Level 1

24-09-22

890 views

My smart meter has not been sending reading since about May time I have to read the meter myself and send in been told I have the first generation smart meter that's why not ideal

2 Replies

Level 91

JoeSoap

24-09-22

@Stormpeg

It may now be best to wait until after the rates change on 1st October otherwise you may be asking for help again,

If you want to try now then if you can post photos of your meters, comms hub and IHD then @theunknowntech may be able to help.

A description of what the lights on the comms hub are doing will help with a diagnosis.

I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.

Level 78

theunknowntech

26-09-22

Try this tool too if you can: https://smartmetercheck.citizensadvice.org.uk/

Let me know the results as well!

Just another guy passing by... The unknown tech way...
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