Hi,
I had my smart meter installed last Dec and it has never sent any energy usage data to Eon - I keep getting emails saying a meter read is due! which I have to upload manually.
I know they can take a while to sync/start working but I think nearly a year is plenty!
I called up Eon a few months ago and was told to turn off/restart my IHD next to the meter which I did but nothing seems to have changed. The IHD seems to connects and display our usage fine - just this usage isn't getting sent to Eon.
Is there anything else I can do? or do I have to call eon?
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