[Martina_EONNext]

Good morning Community 💪,

Exciting news for business owners 😊 - hope it helps answer any questions you might have.

Today the Government has annnouced extra support for businesses in regards to their energy usage. Here is the link for the announcement made this morning from the Government with regard to help for Businesses.

👉 This scheme will provide energy bill relief for non-domestic customers in Great Britain.
👉 Discounts will be applied to energy usage initially between 1 October 2022 and 31 March 2023.
👉 A similar scheme will be established in Northern Ireland, providing a comparable level of support.

To find out more regarding elibility or how this discount will be paid, head to the Government Site 😀.


Over here with E.ON Next, we will be updating our website throughout the week with the latest prices and tariffs and information on how this will help businesses moving forward. You can find this here

Please do let us know if you have any questions or need any support 😎

[Martina_EONNext]

Hi,

As soon as everything is in place we will automatically apply the correct discount to all our Business accounts. The customer is not required to apply for it. This will be seen on all customers invoices which will be sent out in November. We are working hard in the background to have all the information updated and put the discount in place.

[JoeSoap]

Thanks for the info.

[Han_EONNext]

Hi @Martina_EONNext 👋

I most probably sound daft! But if I am thinkin' it, then others will be too!

But once applied and eligible do people have to do anything else? Or do E.ON Next automatically take things from there?

[Richard1879]

@Martina_EONNext
Just received my end of October bill.
I understood that the Energy Bill Relief Scheme would give a reduction in bills from whatever the contract price was to 7.5p per kwh.
My bill is showing an "Energy Bill Relief Scheme" reduction, but the net price is 8.0p per kwh not 7.5p.
Anybody know if that correct???
Plus the reduction on my bill is showing 6215.7kwh at 1.03p/kWh which should be £64.02 but the bill shows a reduction of £2.58
Anyone else getting strange calculations on their bills?

[retrotecchie]

@Richard1879

EBRS is with effect from 01 October. Depending on your billing period dates, I suspect you have only been given a discount for 01 October onwards, and most of your units were racked up prior to the scheme commencing, at a guess?

[Richard1879]

Thanks for your thoughts but I should have clarified. I am treasurer for a church we have daily readings, and the bill covers 1st October to 30th October.

[retrotecchie]

@Richard1879

Ah, right. Not a billing period thing then.

Other than that, I have no clue, sorry!

[KetoKitchen]

@Richard1879

Yes, I am in the same boat. I have been given a reduction of 3.5p per kwh. Firstly I don't think the reduction price per kwh is correct

Even at 3.5p - the calculation appears incorrect:
1349.7 kWh @ 3.5p = £47.2395

We have received £7.18

I have emailed twice over a week ago but no one wants to answer me about this - I emailed about another issue and got a response same day..


Maybe @Martina_EONNext can assist

[Richard1879]

@KetoKitchen

"Pleased" to hear I am not the only one confused. I am hoping this means that someone at Eon will be looking into it.