Help and Support for Small & Medium Businesses

  • Martina_EONNext's Avatar
    Level 7
    Are you a Small Business or Sole Trader struggling to get through what I know and understand can be a difficult time for you right now? I would like to share some information about support that is available to you and no better time to do so than now. Hope it helps!

    Business Debt Line

    ​​​​​​​Name:  image0 (18).jpeg
Views: 258
Size:  26.0 KB

    We have an exciting new SME specific partnership with Money Advice Trust!

    Their Business Debt Line arm targets specialist support to small businesses and sole traders that are struggling financially. The past couple of years have been especially hard for our small businesses and sole traders we supply. Some of them aren't sure where they can turn for help with their finances, which may help their current situation.

    SO from now on we're able to forward customers to Business Debt Line for some support. The agents at Business Debt line are trained in dealing with small businesses and sole traders in debt. Sometimes completing income and expenditure forms or forwarding them to specific funds, grants or appropriate loans they can take out.

    Their website will soon have an E.ON Landing page for our customers that reach out to them, which will give them some E.ON Next Specific advice. They will also work with us by making sure that their clients who are supplied by us are directed to E.ON Next Directly to get some kind of pay arrangement set up.We hope that this partnership will make your conversations a little easier as you're able to bring this into the discussion for customers who's finances aren't in the best place.The best way to forward a customer to Business Debt Line is to ask them to visit their website at to see what help is available. Other ways they can help are listed below!
    • Webchat with an adviser, Monday to Friday 9am - 6:30pm. This is the fastest way to speak to a specialist Business Debt Line adviser.
    • Use their budget tool to help you to find the right debt solution for you and your business.
    • Call them on 0800 197 6026, Monday to Friday 9am - 8pm
    • Go to their Coronavirus fact sheet for the latest information and advice about the help available.

    Tools Business Debtline
    This free interactive budget is designed to help you to manage your finances and deal with your debts | Business Debtline
    Last edited by Anasa_EONNext; 04-09-22 at 11:30.
  • 1 Reply

  • Best Answer

    JoeSoap's Avatar
    Level 68
    Best Answer
    Just acknowledging this thread in order to remove it from the 'Questions to Answer' section and let some more unanswered questions through.
    I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.