@Han_EONNext Thank you for your response, I wish the rest of your support team could be as responsive - I still haven't even received a reply to my cancellation notice!
For the record our local firm has now completed the install in just under 4 weeks, and it is all up and running perfectly.
I am once again so sorry that this is the case! 😶
I will chase up your cancellation for you and see if I can get this looked into soon 😊 - I'm so happy you've been sorted finally.
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