We switched from Eon Energy to Eon Next in February this year. Since then we have been plagued with massive bills for Electricity and very poor accounting. We carried over a debt from Eon Energy, again down to poor accounting, so we agreed to pay that off with an increased DD over 3 months. That was done but our DD didn't go back to 'normal' levels, instead it went up. We are now faced with a massive debt in the region of £8k !
The issue, I believe is, that I took a reading from our meters on Feb 11th, our switchover day. My reading is significantly lower than the one on the bill that we received in May, difference in the region of 188k Kwh.
I have sent an email to firstname.lastname@example.org
and awaiting a reply. I would have chosen a stronger word for the recipient!