Hello. I believe my IHD is still showing the old tarriff. Can I request that the updated tarriff be pushed out to it please?
Does the IHD also add the standing charges overnight (I believe it used to before the switch to E.on next)?
Thanks
Hello. I believe my IHD is still showing the old tarriff. Can I request that the updated tarriff be pushed out to it please?
Does the IHD also add the standing charges overnight (I believe it used to before the switch to E.on next)?
Thanks
I have given it a lil' nudge for you today!
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Hmm... It should have done the update by now. I'll see if @Han_EONNext can run the command again, otherwise let me know and I'll see what I can figure out.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Hiya @hemel - I am so sorry that I missed this!!
Uh-uh! Annoying that it didn't work the first time around, I have had another look into it and it SHOULD update shortly! 🤞
I am sorry for the wait! Please let us know if its still not working in 48 hours
Good evening. I have asked Eon Next via Whatsapp and Email if my tariff showing on my IHD can be updated (it is now 2 tariffs old). No answer on Whatsapp and despite emails saying I would get updated, the IHD is still an old tariff.
I am quite on top of things and I know the IHD display is quite minor but I'd like it updated so I, and the family, can see up to date prices (minus standing charge, VAT).
Well, it has updated overnight but now shows 34.22 pp/kWh for Electric and 10.45 pp/kWh for Gas. (Obviously above price cap rate, possibly with other charges as you suggested?)
My latest statement after sending a manual reading shows a tariff of 49.59pp/kWh for Electric and 14.17 pp/kWh for Gas. Is that what it would be without price cap per unit?
The letter I have had via email says 28.45 for Electric and 7.47 pp/kWh for Gas (which I think is the capped rate and should be what we pay).
You could tie yourself up in knots with trying to understand all, this couldn't you 🤔 Guess the secret is just to try and save fuel where you can!
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