New owner and existing debt on both meters

  • Pioter's Avatar
    Level 1
    Hello,
    I just bought the property with prepaid electric and gas meter.
    I have card for gas and key for electric meter with £0 credit on both.
    Both meters show debt (previous owners).
    I can send photos with meter readings by email if someone provides one.

    what should I do now? I have workers coming over this Saturday to start some works and they need an electricity at least - I do not want to pay someone’s else’s debt.

    please advise asap.
  • 1 Reply

  • Best Answer

    PeterT_EONNext's Avatar
    Community Team
    Best Answer
    Hi @Pioter

    I'm sorry to hear that there's debt on the meters from the previous occupier.

    If you haven't done so already, you'll need to get in touch with customer services so that the debt can be removed so you're not paying anything owed by anyone else.

    There are options below in my signature as to how you can get in touch, including via Facebook/Twitter/WhatsApp where our Energy Specialists are currently available 24/7.

    Pete 😊
    Cool 😎 Calm 😌 Collected 🙌 - Here to help, or just for a chat if you like!

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