[Philgr]

Hi
my home is in a mobile phone dead spot - 20 yards from my house in any direction and you can get a signal 🙄,

so simple question can i get a smart meter fitted

normally I wouldn’t be that bothered, but im looking to get solar + battery fitted and i believe i need a smart meter to benefit from the feed in tarif

thanks in advance

Phil

[theunknowntech]

Possibly. Try to book one anyway as there'll be a compatibility check. :)

[DaveL]

The engineer will be able to install an additional antenna alongside the meter itself to help try and gain a signal if required. Stands a good chance it will work for you!

[Philgr]

Apols for the late reply

this is the meter i have installed a couple of years ago, i now understand this meter is the newer type.

The installer fitted it and tried for all of 5 mins for it to connect and then just left

Any thoughts on how to get this resolved, i really want to install solar and battery, having a functional smart meter would allow export, wile I don’t expect to make slow of money from export, I don’t want waste the opportunity either.

Thanks in advance

[Beki]

@Philgr I have another member who has the same problem with no signal and we are currently awaiting an appointment for them to get a different communication hub fitted taht may help reach signal areas. I have enquired for you too and will let you know when I hear back 😊

[Philgr]

Originally Posted by Beki_EONNext

@Philgr I have another member who has the same problem with no signal and we are currently awaiting an appointment for them to get a different communication hub fitted taht may help reach signal areas. I have enquired for you too and will let you know when I hear back 😊

Thanks you so much - appreciated

[Philgr]

Originally Posted by Beki_EONNext

@Philgr I have another member who has the same problem with no signal and we are currently awaiting an appointment for them to get a different communication hub fitted taht may help reach signal areas. I have enquired for you too and will let you know when I hear back 😊

@Beki_EONNext

any chance we can try again for getting an engineer out to look at my meter - again looking to get solar and batteries fitted very soo

thanks in advance

Phil

[retrotecchie]

@Philgr

From the display shown on your meter, it's clearly configured to record exported energy so the fact that it's not actually communing smartly will not prevent you installing solar and recording exported energy.

you would just need to take readings manually and submit them online,

Now, you say you have no mobile signal. On all networks or just some? Smart metering in the southern half of the UK uses communications over Telefonica (O2) networks, or on other providers where they participate in 'code sharing'. I.e services are provided by EE or Vodafone and O2 use their infrastructure.

Where I live in West Wales, both EE and Vodafone have shut down older 3g systems already and every smart meter in a ten mile radius of the old masts no longer works. The 3g networks will all be completely turned off by 2032, but many providers are already shutting off as the demand for 3g services is so low. Only Telefonica will carry on right up to the deadline, but that is only where they own the infrastructure. If they 'borrow' other suppliers masts, then they have no control.

So, if you have O2 signal, your meter 'should' work. If not, it likely never will until the 'peer to peer' mesh system has been fully rolled out. Your hub doesn't appear to be 'mesh capable' so I'm willing to bet you will never be 'smart', without a complete refit.

[Philgr]

@retrotecchie many thanks for the reply, I wasn't aware that you could submit manual 'feed in' reading with solar - so that is good news, im located on the west cumbria coast - amusingly I can get a mobile signal from the Isle of Man 😁 but not BT

As I have stated, the installer installed the Elect meter, couldn't get it working, said there was not point doing the Gas meter and left.

Thanks for your reply

Phil

[retrotecchie]

@Philgr

I would have thought that far 'north' you would be in Arqiva's Long Range Radio network rather than using cellular. Different communications system entirely, and not dependent on mobile networks. But that's definitely a cellular hub!

West Cumbria switched off analogue TV before everyone else did, I remember. So you may simply be a victim of 'we'll switch folks off here and hope no-one notices'!

Friends of mine near Whitehaven had similar issues with their smart meter. Cellular didn't work so their hub was changed to LR radio and it worked fine.