When I moved into my new property there was a debt on the gas meter and I had to call several times to have it cancelled. As a result I was left with no hot water for 24 hours. A few days later I used my brand new gas card. I put £50 on it. The next day the money was gone and I had a debt again. As it was Saturday EON Next would not do anything. I was told to use a kettle and wait until Monday. I was told I could clear the debt If I wanted hot water. I would get a refund. I did clear it and now EON Next is dragging their feet to pay me back. I live in fear of having another debt cropping up cutting off the supply and of running out of money. Thank you for your help.