I am still trying to get help in getting my emergency credit limit reduced back down to £5 and not £50. I have asked on several occasions and emailed but having no luck.Please someone help me!
Prepay emergency amounts
- Tags for this Thread
- emergency credit
- pre payment
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Level 7810-06-22Hi @Roxy ,
I think I can ask the moderators to do that for you. Let me see if @PeterT_EONNext , @DebF_EONNext or @Han_EONNext are around. :)
Please make sure you stay in credit and ensure that there's no ongoing debt/emergency credit repayments in the meantime, so you don't get cut off suddenly.Just another guy passing by... The unknown tech way...
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Community Team10-06-22Hey @Roxy,
Was this increased by E.ON during covid lockdown by any chance? I'm going to pop a message over to my colleagues to see if there is anything we can do to get this changed as I haven't come across this before. Do you have smart or classic prepayment (key/card top up)?
Deb 🌻"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
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