I hope you are all recovering well after the Jubilee weekend celebrations!
We’ve been doing some brainstorming 🤯 here at E.ON Next on some of the ways we can make things better for our customers. One of the things we are looking at is smart meter analysis. I know it doesn’t sound very exciting however if we can use the data we get from the smart meters then we can work out what we need to do to make things better for you guys, our awesome customers! This could help us bring in things such as new tariffs etc.
You might have noticed us asking recently (or you’ve maybe even been asked by us already) if we can change your settlement settings so we get your readings half-hourly. This helps both us & you by letting us understand your usage better & it also allows us to gain regular reads which keeps your account up to date & as accurate as possible, however half-hourly has a lot more surrounding it & this is where your input is needed.
We would love to know what you guys already know about the half-hourly settings & the benefits of having this setting? If you don't know much that's ok, we want to hear from you too!
We are still in the very early stages of seeing what half-hourly can do for our customers so we are still a while away from launching anything new & exciting but we wanted to get your thoughts. We know our community members are amazing & we would love to get you involved to help us shape where we go with it! 🤗
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
If you have something account specific or urgent then speak to our energy specialists, here's how you can get in touch: How to Contact E.ON Next 📞💻🌍