Hi. I was sent here by an advisor at EO.N Next. I moved into a new house last week. I rang EO.N Next not even realising there’s a difference between them and E.ON and they set up my electric, but then told me I had to contact E.ON directly to set up the gas. I’ve been trying since last Fri to contact E.ON but I can’t get beyond the automated system, that tells me I’ve already been transferred over to E.ON - before I’ve even given any details. I feel as if I’m just going round in circles and all I want to do is set up my utilities so I can start deciding on tariffs etc. E.ON Next person said I could just wait and eventually the gas will transfer over, but it just feels a little unsettling.
Just another guy passing by... The unknown tech way...
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The supplier (whoever it is) will write to the new owner/ tenant in due course seeking details to set up the account. Its possible that by hurrying things along you could be confusing matters.
And if you are lucky and they forget all about you your liability for consumption is limited to the final 12 months. No need to rush this at all.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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