Why does eonnext not have a live chat function on their site? Rather than relying on an email, which may or may not get answered. It would be so much easier for people like me, who have difficulty hearing on the phone, don't have twitter or facebook accounts, to contact eonnext.
It seems the more avenues that are offered the more different ones are sought. The social media contacts are more the province of the young whereas live chat would, as you say, allow all users to make contact without having to have a social media account.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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