[Cha]

Hello. IHD is giving a crazy high gas reading with £99999 as daily bill. Is there a way to reset it? Also, is eon receiving reading from meter or from IHD? as it's similar to errors as we've heard on the news with silly bills. Thanks

[theunknowntech]

Heya @Cha !

I'm theunknowntech, an evil genius who (sometimes) uses his powers for good... When I'm not up to mischief!

I can tell you this much. It's literally impossible for you to use THAT much gas on a regular domestic supply. Assuming you have a U6 Gas Meter (which you probably do as it's a smart meter) you'd probably blow up the pipework if you tried to pull through as much gas as you're seeing. Lemme get someone on the case as I think there's a tariff config issue here. Got a sec @DebF_EONNext ?

[Cha]

Hello
Thanks. I only needed to switch it on and off overnight as I also tried to ask via chat. Thanks again

[DebF_EONNext]

Hey @Cha 👋

Welcome to the community it's lovely to have you here! Those in home displays can be a bit of a nuisance sometimes 🙈 I'm glad you managed to get it all sorted 😊

Deb 🌻