The Comms Hub ion the meter is flashing all of the lights every 5 seconds which should indicate that all is well. Clearly there is no communication with Data Communications Company.
The thing is that there is no aerial attached to the data hub and I've no idea if a local mesh is up and running.
I've been back in touch and was told that maybe the weather was bad when the meters were installed and I should wait- really? If so, how come the gas meter is OK but the electricity is not even though they are installed right next to each other