Can't find the option on the site anywhere but I'm wondering if I can cancel my smart meter installation please - a member of the house has just tested positive for coronavirus! Thanks!
Thanks for the heads up. I'll try to ask @Beki_EONNext if she can make the arrangements. If your household is still unsafe when the engineer phones ahead, you can also let them know that way as well. You won't be charged for cancelling because of that reason.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Hi @dodgymanc - Thanks for getting in touch on the Community to let us know about your Smart Appointment needing to change.
I'm sorry that this wasn't picked up sooner, @Beki_EONNext Isn't here at the moment so this went unnoticed I'm afraid!
Not to worry though, I can see you've since spoken to someone and this has all been re-arranged for you, so thanks for calling in 😄
I hope everyone in your home feels better soon!
Thanks - Pete 😊
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