I've moved to a new flat on 2nd of March. As soon as I moved, I completed a move home form, but I only got my account id and everything set up last week (I wasn't an E.ON client before). Today I submitted a meter reading which was 2500 kWh (I am assuming this is the measure unit) higher than the last EON meter estimation which was available on my online account. How will this affect my bill? Our real consumption since we moved is actually of 270 kWh.
You really need to contact Eon Next customer services. They are inundated with issues currently and if you can be patient I suggest email, as this gives you a fullr ecord of the issue, when you reported it and what you want done about it.
Don't forget to include your address and account number!
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