I have an NPower SmartMeter Delta II from when I was a customer with them before the take over. Noticed that it is still showing last Years EONNext Tariff that ran out in 2021. Is there someway to make the Meter update to the new my Tariff as it means the calculations for usage and my Bill are incorrect.
An issue like this won't affect billing as that's done by a different system. However, I agree with you that this should probably be fixed. I'll get @PeterT_EONNext on the case for you.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Thanks, I knew it would affect billing but with the costs rising it would be handy to have a better idea of what its all costing. hopefully PeterT can get me sorted.
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