Lost your key? Don't worry, here's what you can do. Please call customer service to request a TAG Code and note it down. Once you have the code, wait one hour and head to any PayPoint shop and ask the shopkeeper for an electric key - please give them the TAG Code as well and they'll program the key for you. After that's done, head home and pop the new key in the meter for about three minutes to register it. After that, you can make the first top-up using the new key.
If you need credit urgently, customer service might be able to arrange an engineer visit for you.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
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The full Community Values can be viewed here
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