When I login to E.ON Next it displays my grid account and lets me submit a meter reading but there is no option to provide a FIT reading. Who can fix this?
I had the same problem with nowhere to enter a reading and with the page just recycling when I pressed the submit button. In the end I used their online form and sent an e-mail to hi@ as belt and braces and advising them of the issue.
I appreciate this was posted a while ago but did you manage to speak to one of our energy specialists and find the answer you were looking for? We'd like to hear from you!
Knowledge is power, community is strength, and positive attitude is everything 💜
@EmmaN_EONNext Yes I did manage to find someone within E.On to add my FIT account onto my E.On Next account, so I can toggle between them from a single logon and submit both readings (although I now have a Smart Meter that does send my Grid readings). Not sure why E.On doesn't spot a customer has both Grid and FIT accounts and automatically combine them.
@razorback Glad it's now linked. With linking them it would be really difficult to do, especially with FIT.
Feed in tariff's have different regulation to what an Energy account would have, also in one hand your paying us for the energy you use and then in the other we would be giving you money back.
Keeping them separate allows freedom with both accounts and ease of paying you for your generation without having to abide by our refund terms and conditions for energy.
Let us know if you need anything more.
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over
@LeeDQ_EONNext Hi, No I was not asking for the magic of having a single bill for Grid cost less FIT payments. I just wanted to have a single login for both readings, now fixed😃. Trying to remember 2 different account numbers and 2 passwords for separate accounts was tedious, now I can get to either from the same login.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.