I have solar PV tariff and have been unable to access eon account, this account simply says its moving to eon next, but it is not on eon next. So I have an account with eon or eon next but currently can't see it. I have contacted Ron next and had no response from them. Very poor customer service.
No access to account
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Best Answer
Community Team22-02-23Best AnswerHey @1234enough - Whilst accounts were migrating from E.ON to E.ON Next online accounts were unavailable for a short period of time (whilst we get that important info transferred over!). But this should be working for you now 😊 - is this still an issue? ✨🌍 Striving for a bigger, better and sustainable world!
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Level 114-03-22@1234enough, and another annoyance with eon next account is it says " find the tariff that's right for you", yeah I'd like to , but I can't find it - The one i already have.
and still no response from eon or eon next -
Level 122-02-23@Han_EONNext, so it's taken near on one year to migrate important info, if it was important surly it should of been faster?
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Community Team23-02-23@1234enough uh-huh is this not working for you?
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Level 123-02-23@Han_EONNext correct historical data still not available
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