Received an email about leaving eon. We haven’t instigated this, don’t want to leave. Is this a scam and how do we stop this. Tried ringing eon today but not picking up .
Hey I understand how stressful a situation like this is! & I am beyond sorry that the phone lines are all so busy. The best way to reach the energy specialists regarding this is to drop them a message on the E.ON Next Facebook, twitter and instagram page. If you send them your account details and a screenshot of the email they will be able to take things from there as soon as they have chance 😎.
Alternatively you can reach out via email at: hi@eonnext.com. I hope this gets sorted and you have a lovely day!
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