I received my email from Eon Next to activate my new account that I have now done. However the website when I sign in is very slow I get a little circle whirling around for a couple of minutes before anything is displayed, and its the only thing that is whirling ! I regularly get the message
Something’s gone wrong.
and when that happens I somethies get some information displayed and other times get nothing at all.
The website design looks amateurish and not very intuitive to use. I understand things change but to launch with this lack of quality appears to be a very backward step and isn't putting customers to the forefront of what you attempting to achieve.
I'm so sorry to hear you've had issues with the website previously 😥
I know it's been a while ago but we hope with some improvements being made since then that you've not continued to experience something like this.
We'd love to hear your feedback!
Hope to hear from you soon 😊
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