I've had a look over your account and can see that your reading schedule has been updated to the 26th - we're working on retrieving readings from your Smart Meter each month.
There may be a couple of issues here, the main one being the message you can see currently on your IHD 'Waiting for current data'. We've recognised this issue displayed on the IHD being an indication that the DCC has actually lost the connection to your Smart Meters, I understand the lights on your meter are flashing every 5 seconds which is still a good indication that not all communication has been lost.
This means we can keep sending messages but they may not be reaching your meter if the DCC has lost the "middleman" connection.
The fix for this is a firmware update from the DCC - We've sent off a request for this to be done but this can take some time and we don't have a timescale for this unfortunately 😔
For now, please check your account on 27th March to see if a reading appears for the 26th March, if not, we'll continue to send requests to the DCC so that we can retrieve your readings, and get the IHD up and running again.
In the meantime, please leave the IHD plugged in and switched on, preferably as close to your electricity meter as possible. Once the DCC has issued the update needed, this will kick in and start showing your usage again.
I'm sorry, this is all I can say on this at this moment in time.