thanks …. Should I do a manual reading for this month? If I do that will that automatically generate the gas bill for this month?
Yes, if you enter a gas reading, this will update the balance on your account for your up to date gas usage and generate a bill for you.
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Hehehe, just don't forget that I don't have X-Ray Vision unlike moderators. 😁
Monthly readings should be sufficient to keep your billing up to date, but there's also the option of Daily or Half-Hourly Mode as well, both of which will submit meter readings on a daily basis and the latter will give you a more detailed breakdown as to your usage. It's totally optional and you can ask to go back to Monthly Mode anytime. However, going onto Daily at least temporarily can sometimes help to more quickly get your account back up to date after an issue like this is fixed. I think you can change it yourself via the dashboard, but if not then it's also possible to put a request in to have it updated.
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Hehehe, just don't forget that I don't have X-Ray Vision unlike moderators. 😁
Monthly readings should be sufficient to keep your billing up to date, but there's also the option of Daily or Half-Hourly Mode as well, both of which will submit meter readings on a daily basis and the latter will give you a more detailed breakdown as to your usage. It's totally optional and you can ask to go back to Monthly Mode anytime. However, going onto Daily at least temporarily can sometimes help to more quickly get your account back up to date after an issue like this is fixed. I think you can change it yourself via the dashboard, but if not then it's also possible to put a request in to have it updated.
i found that and updated it on the app or website at the beginning of the month but by electricity readings still seem to be monthly on the 17th so not sure whats happening !!
No worries. Would you like Half-Hourly, Daily or Monthly mode? Please feel free to make a selection and Peter might be able to apply it for you. If you'd like to know more about what each option does, I'll be happy to explain them. :)
No worries. Would you like Half-Hourly, Daily or Monthly mode? Please feel free to make a selection and Peter might be able to apply it for you. If you'd like to know more about what each option does, I'll be happy to explain them. :)
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