Like others, I'm still waiting to hear what's happened to the £148.56 credit left in my Igloo account after I was transferred over to EON? I've still had no bills posted up and no indication of when this is going to be finalised.
No response to emails either.
I won't go into details here as of course, you both have your respective accounts and this is a public forum. @dennis We have a credit showing on your account from Igloo (dated 7th October) this is different to the amount you've stated, please be sure to cross reference this with your final bill from Igloo.
@Tedsmum Same goes for yourself as above 🙂
OKay, now I understand why I was confused. The 'Balance Transfer' in October is lower than my final credit with Igloo, but the rest of the credit is listed as
'Direct Debits' in my online account!
No wonder people are confused and wondering why their credit hasn't been applied.
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