I’m currently with E-On Next for electricity, and with another company for gas.
I can’t see anywhere to get a quote for dual fuel from E-On Next while I’m logged in to my E-On Next account - I can only see options for changing my electricity tariff.
If I log out of E-On Next, I can obtain quotes for dual fuel, but these don’t show the electricity tariffs available to me as an existing customer.
Is there a way to get a quote for duel fuel as an existing electricity customer?
There probably is actually. Let me ask @HannahD_EONNext for help with this one. Too many moderators and it's hard to keep track! XD
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Every supplier is different through. Some suppliers let you set up this kind of switch via self-service, while others require customer service to get involved. It all depends on how their systems are set up more than anything else.
Welcome to our community! Sorry you weren't able to sort out bringing your gas over to us online, this sometimes happens if the system get's mixed up and thinks your gas meter isn't linked to your address.
Not to worry though we can still get you a quote and talk you through the options with your tariff's. You can give us a ring on 0808 501 5200 but I'm guessing you'd prefer to do things virtually so don't worry, we have a whole team of digital helpers waiting to help you! The best way to reach them is to send us a private message on Facebook or Twitter.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
