[Thomo21]

How long does it take for a smart meter to start submitting readings?

[Hatwildeman_EONNext]

Should be pretty instant. Have you got an online account, and If so can you see anything on there? If not, do you want to drop your acct number over in a DM and I can check for you. Hat

[Hatwildeman_EONNext]

Hi@Thomo21 is it a new smart meter or are you asking as you've moved over to E.ON Next? Hat

[Thomo21]

It is a new smart meter

[Thomo21]

@Hatwildeman
The smart meter was installed on 20th April
There were problems with the In House Display showing £89 used in less than a day, I've been told this can be rebooted after 10th May and I've received instructions on how to this.
But, my on line account was showing no meter reading, following your reply to the thread I've just checked my on line account again and there now shows a reading from 27th April, so it appears to take a week for the meter to send a reading.

Thank you for your offer of help
Regards
John Thompson

[Thomo21]

@Hatwildeman
Was unable to send private message as it said your message box was full

[Han_EONNext]

Hi @Thomo21

Hannah here 👋 - how are you getting on with your smart meter? All sorted? 😊