I was with npower who got shut down and was moved to eon next.
My in home display stopped working it just says waiting for current data and resets on a loop. Spoke to eon next on email who advised me they can’t do anything and can not replace it or have an engineer come look at it. I was told but a universal in home display and it will work. Off to eBay I go, buys the pipit 500 in home display universal, plugs it in follows instructions and exactly the same issue. It says online that Eon Next will need to make the smart meter enabled for pairing so I can pair the new in home display. Eon next don’t have a clue and they have told me to come on here for help. With the gas and electric prices doubling/tripling I want my in home display working so I can track everything correctly. I honestly feel like putting my head in the oven at this point. Not one person I have spoken to at eon next has helped in the slightest. HELP PLEASEEEEE